Website Technical Customer Support

$35.00

Website Technical Customer Support

Have Us Support Your Customers.

This offering also arises from our experiences with our partner (customers). We’ve had partners that have offered downloadable audiobooks, movies, pdfs and all types of files. The download end of their site works perfectly on all tests and different environments, yet our partner gets an email from the client saying, “I can’t download your file, I paid for it, what gives?” or “I bought your digital course but I can’t watch the videos, help!”

It could be that the client’s persona is that of an older non-computer literate demographic or maybe it is a spiritual audience that is living too much of their time in the ether – either way these people need technical support. Our partners don’t want to provide that tech support, and so they turn to us and we are happy to do it. Usually through email, we will do things like walk them through how to open a video file or what media player to use. Or to make sure that your iPod has internet access and that you will want to give it time to download the file. Whatever it is, Successful has a very high Success rate (we would guess 90% though we have never really counted – we will now actually) on turning these confused and sometimes upset customers into fans. Let us do the website technical customer service for you and your customers.

Website Technical Customer Support – $25 – $50 per assistance

Contact Us if you would like more details and a personal consultation.

SKU: TCUSTOMER-SUPPORT Categories: , Tags: ,

Description

This offering also arises from our experiences with our partner (customers). We’ve had partners that have offered downloadable audiobooks, movies, pdfs and all types of files. The download end of their site works perfectly on all tests and different environments, yet our partner gets an email from the client saying, “I can’t download your file, I paid for it, what gives?” or “I bought your digital course but I can’t watch the videos, help!”