Ever come across a site and when you look at the top of the page there is a bunch of ugly code just sitting there? Or maybe you try to submit your information into a form and it fails. There can be any number of issues on a site, which is very similar to a car, and if no one takes that car out for a spin every couple months, issues can arise. Quarterly hand testing is the same idea. One of our team members will go through all your key pages, test all your forms, click on all your video and so on to make sure that everything is working right for the human viewer. Sure, we can set up alerts when bots see an error, but what about those ones that only a human sees?
After we conclude our testing, you will get a report letting you know how thing went and if we see an area for improvement. We created this package after a couple of our clients had problems with their videos and we only found out when a user actually emailed us and let us know. Imagine how many users just gave up. It is a good idea to have someone go through by hand and see your site’s health.